Our adventure began in Kernersville, North Carolina, where we’ve been serving customers with curated collections of unique furniture, home accents, and more since 2012! After twelve amazing years in business, Accent Prone opened a second store location in Huntersville, North Carolina in 2024.

Kernersville Location: 1022 South Main Street, Kernersville, NC

Open Monday through Saturday from 10A-5P

Lake Norman Location: 15435 NC-73, Huntersville, NC

Open Tuesday through Saturday, 10A-4P

No! All items are available for purchase directly off of our floor. If you see something you love, you can take it with you the same day or choose from our delivery options!

Our warehouse is open on Saturdays from 10A-4P! For sneak peeks at new warehouse arrivals, make sure to connect with us on Instagram and Facebook!

Warehouse Address: 324 West Mountain Street, Kernersville, NC

All Rowe furniture is handmade in Virginia with high quality, US-sourced materials.

Lead times for custom upholstery orders vary depending on the frame style and fabric selections. Most orders are typically fulfilled within 8-12 weeks, as long as all materials are in-stock. An Accent Prone associate will inform you of the lead time prior to placing your order. If you need something quickly, ask our associates about available quick ship items!

We do our best to provide customers with updates throughout the manufacturing process. If you have any questions or concerns about your custom upholstery order, please contact us at info@accentprone.com or reach out to our store at (336) 310-4753!

Due to the nature of the service, custom orders may not be returned or exchanged. If there is an issue with your item, please contact us as soon as possible at info@accentprone.com or by phone at (336) 310-4753.

All Rowe furniture comes with a variety of lifetime and limited warranties to protect the customer from potential manufacturer defects including:

• Lifetime warranty on frames and springs
• 5 year limited warranty on motion mechanisms, such as those found in sleeper sofas and swivel chairs
• 5 year limited warranty on seat cushion cores to protect against abnormal loss of resiliency.
• 1 year limited warranty on fabrics, leather, back filling materials, zippers & fastenings to protect against seam slippage, fraying and dye transfer.

Warranty does not apply to furniture that has been abused or used in a business environment and/or for commercial purposes. Warranty only applies to furniture used for normal residential purposes and does not cover damage caused by improper usage or normal wear and tear.

For any issues that fall within the scope of these warranties, please contact Accent Prone as soon as possible for assistance with filing a claim. Certain defects may be repaired in your home, with authorization, for the first year. Some repairs will need to be made at the factory service center.

Accent Prone offers the following benefits to local designers who register with us:

• Tax-Free Purchases: As a registered interior designer with us, your purchases are tax-free, saving you money on every transaction
• 10% Off Purchase Total: Enjoy a generous 10% discount on your total purchase, allowing you to stretch your budget and create stunning designs without compromising on quality.
• Delivery: We offer a variety of local delivery options to our customers including white-glove delivery and trash removal. Rates start at $150 and cover all items in your order.

• In order to register with our designer trade program, designers must provide valid certification or business license in the interior design industry in addition to proof of their interior design credentials, such as a business card and interior design certification.
• The Employer Identification Number (EIN) of the interior design business must be provided for tax-exempt purchases.

**Please note, this is for online purchases only. We do not offer refunds for in-store purchases. 

If an item doesn't work out for you, you may request either store credit or refund. Returns will only be granted within 10 days of purchase with receipt, all tags attached, and in original condition. If an item is marked as final sale, this item is not eligible for return.

Our customers are responsible for return shipping. Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender.

Please allow 3-5 business days, from the date of receipt, to conduct a quality control review and issue a refund. Once a refund has been issued, you will be notified via email. Please allow 5-7 business days for the refund to post back to your account.